The Cyber Fraud Surge in India — A Looming Crisis

August 20, 2025
The Cyber Fraud Surge in India — A Looming Crisis

Dr. S Gopalakrishnan CFE

CEO of Cyveritas Risk Advisory Private Limited

India’s rapid digital transformation has made organizations increasingly dependent on technology to manage operations, store information, and engage with stakeholders, but this dependence has also heightened exposure to cyber threats. In today’s environment, robust cyber and IT security is no longer optional but essential for safeguarding sensitive data, ensuring operational resilience, and protecting national interests, as weak security frameworks can lead to severe financial setbacks, reputational damage, and legal complications.

Cyber fraud in India has surged both in scale and sophistication, with government data revealing that citizens lost over ₹22,845 crore to cybercriminals in 2024, marking a 206% increase from the previous year across more than 36 lakh financial crime complaints, and forecasts for 2025 remain equally concerning. The banking and financial services sector alone is expected to face losses of approximately ₹8,200 crore, accounting for 41% of total anticipated damages, while retail and e-commerce are projected to lose around ₹5,800 crore. Adding to the threat, brand impersonation and fake financial applications are rising sharply, with counterfeit domains projected to increase by 65% and malicious applications expected to grow by 83%.

Recognizing the seriousness of this evolving threat landscape, the government has strengthened its cybersecurity framework by increasing allocations, raising the cybersecurity budget to ₹1,900 crore for 2025 from ₹1,600 crore in the previous year, expanding the budget of the Indian Computer Emergency Response Team (CERT-IN) to ₹255 crore, and scaling capital projects to ₹782 crore in an effort to build stronger cyber defenses.

Why is cybercrime increasing?

Cybercrime has become one of the most expensive and fastest growing categories of crime, primarily driven by the rising exposure of personal and identity-related information on the web through remote services. Criminals in cyberspace are growing increasingly sophisticated, constantly advancing their methods to breach diverse security systems. Among the easiest and most common forms of attack are those based on social engineering, including ransomware, phishing, and spyware, while another major vulnerability arises from third-party vendors with weak cybersecurity practices. Studies reveal that the average cost of cybercrime for organizations has risen by $1.4 million in just the past year, underscoring the urgency of strong information risk management and proactive measures to combat these threats. Data breaches often involve the exposure of sensitive financial information such as credit card and bank account details, personally identifiable information, intellectual property, and other confidential data, whether through intentional theft or unintentional disclosure. Following other factors continue to drive the alarming rise in cybercrime, making cybersecurity a critical priority for organizations worldwide.

  • The distributed nature of the internet
  • Increasing profitability and ease of commerce on the dark web
  • The proliferation of mobile devices
  • Internet of Things (IoT) and its ability to connect diverse objects.

Impact of a cyberattack

A lack of focus on cybersecurity can damage a business in a number of ways:

  • Economic costs:  Data breaches, intellectual property theft, theft of corporate information, disruption in trading, and the cost of repairing damaged systems.
  • Reputational costs:  Cyberattacks cause loss of consumer trust and the existing and future customers are affected. They move on to a competitor. Media coverage of the cyber attack also adds to the reputational cost.
  • Regulatory costs:   Data protection laws like GDPR mean that your organization could suffer from regulatory fines too.

Cybersecurity is the practice of safeguarding and restoring computer systems, networks, devices, and applications from various forms of cyber-attacks. In today’s world, these attacks have become highly sophisticated and continue to evolve, posing serious threats to sensitive data as reliance on technology and wireless connectivity grows. While the adoption of new technologies and the intelligent interconnection of devices bring immense benefits, they also introduce vulnerabilities, making it essential to have well-designed cybersecurity measures in place. A robust and properly configured cybersecurity framework helps prevent unauthorized access and strengthens defenses, ensuring that systems remain as secure and resilient as possible against potential breaches.

Importance of cybersecurity

Without a well-structured cybersecurity program, organizations become highly attractive targets for cybercriminals. With global connectivity expanding and remote services becoming the norm, many businesses now store sensitive data and critical information on the cloud or through remote access systems. However, poor security configurations combined with the increasingly advanced tools used by cybercriminals have become leading causes of data breaches, leaks, and theft. Traditional, out-of-the-box solutions such as antivirus software and firewalls are no longer sufficient, as modern attack methods are designed to bypass conventional defenses.

Since cyber threats can emerge from any level within an organization, it is vital to educate employees about risks such as phishing scams and ransomware attacks. Security incidents today impact organizations of all sizes and often result in long-lasting consequences—ranging from heavy financial losses to severe reputational damage.

Governments worldwide are also taking initiatives to raise awareness and enforce stronger data protection practices. The General Data Protection Regulation (GDPR) is a notable example, requiring organizations operating in the EU to report data breaches, appoint data protection officers, obtain user consent for data processing, and anonymize personal information to safeguard privacy. Such regulations have pushed businesses to better understand their security risks, enhance cybersecurity practices, and adopt preventive strategies. In this context, cybersecurity consulting services have become increasingly critical to help organizations stay resilient in the face of evolving threats.

Why strong cybersecurity measures are indispensable in the business world?

Securing Confidential Information

Organizations today manage enormous volumes of personal, financial, and proprietary data, making them prime targets for cybercriminals. Security tools such as firewalls, encryption, and stringent access controls are crucial in preventing breaches and protecting sensitive information. Effective protection ensures compliance with privacy laws and helps sustain customer confidence.

Guaranteeing Business Continuity

Cyberattacks often result in system downtime, loss of productivity, and revenue erosion. Proactive measures like backup systems, disaster recovery protocols, and incident response plans enable businesses to withstand and recover quickly from cyber incidents, thereby maintaining operational stability.

Meeting Legal and Regulatory Standards

Frameworks such as the Information Technology Act, 2000, and global mandates like the GDPR impose strict requirements for data protection and security. Non-compliance can lead to hefty penalties, legal disputes, and restrictions on business operations. Robust cybersecurity practices help organizations remain compliant and avoid regulatory risks.

Safeguarding National Interests

India’s critical infrastructure sectors like power, transport, telecom, and finance, are increasingly digital and interconnected. Any large-scale disruption through cyberattacks could threaten national security. Strengthening cybersecurity at both organizational and national levels is therefore a matter of strategic importance.

Building Confidence in the Digital Economy

The success of India’s expanding digital economy depends heavily on public trust in e- commerce, online banking, and digital payments. The Companies that demonstrate strong security practices are more likely to earn customer loyalty, attract investors, and strengthen partnerships, thereby fueling long-term growth.

Gaining a Competitive Advantage

In a competitive marketplace, organizations that prioritize cybersecurity distinguish themselves as reliable and forward looking. Beyond avoiding losses, strong security enhances brand reputation, reassures stakeholders, and positions businesses as industry leaders.

Organizations that fail to implement a structured cybersecurity framework essentially leave the door open for attackers. Traditional solutions like firewalls and basic antivirus software are no longer sufficient against today’s complex threats.

Key reasons cybersecurity is indispensable also include:

Cloud dependence: With more companies hosting critical data on the cloud, misconfigured systems create easy entry points for criminals.

Sophisticated tools: Hackers now use automated, AI-driven tools to detect vulnerabilities faster than conventional defenses can react.

Human vulnerability: Employees often fall victim to phishing emails or ransomware schemes, creating a major entry path for attackers.

Strategies to Defend Against Cybercrime

To reduce risk, organizations must take a structured approach, beginning with internal safeguards and extending protection across all digital assets:

  • Staff Training: Human error is behind the majority of breaches. Regular awareness programs can drastically lower the risk of falling prey to phishing and ransomware attacks.
  • Data Protection Tools: Use monitoring systems to detect leaks, track credential exposure, and secure sensitive information. Quick action on data exposure limits potential damage.
  • Risk Management Framework: Adopt comprehensive risk management solutions, including periodic audits, vulnerability assessments, and professional cybersecurity consulting services.

Recommendations for Citizens

  • Never succumb to urgent digital demands or share sensitive information during unsolicited calls.
  • Report suspicious contacts to official cybercrime channels like “1930” or the National Portal immediately.
  • Do not click on unsolicited links; only use official apps and websites.
  • Treat online investment promises with skepticism, especially ad-hoc opportunities via messaging apps or unknown platforms.

Cyber fraud in India has emerged as a serious and constantly evolving challenge, encompassing digital arrest scams, investment frauds, impersonation schemes, and even deeply personal tragedies. However, with stronger legal frameworks, greater public awareness, technological advancements, and more efficient reporting mechanisms, this threat can be effectively countered. Citizens must stay vigilant, while institutions step up coordinated efforts to protect digital lives. As cybercrime grows in complexity, prevention proves far more effective than cure. Developing resilient security systems, educating employees, and investing in advanced cybersecurity strategies are no longer optional but essential business priorities. A robust cybersecurity posture not only safeguards critical assets but also strengthens trust, ensures regulatory compliance, and supports long-term sustainability. Ultimately, cybersecurity is not merely about deploying software solutions it demands an organization-wide culture of awareness, resilience, and proactive defense.